Quotes i like :D

If you can't describe what you are doing as a process, you don't know what you're doing.
                  -W. Edwards Deming

It is not enough to do your best; you must know what to do, and THEN do your best.
                  -W. Edwards Deming

Wise men talk because they have something to say; fools, because they have to say something.
                  -Plato